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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Troubleshooting/Setup (Moderator: Sparky) > Mail notifications is not working
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Author Topic: Mail notifications is not working  (Read 1058 times)
7hills
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« on: April 12, 2010, 09:18:31 AM »
Hi Sparky,

            I have installed Trouble Ticket in Redhat linux 4 . Everything working fine . there is no problem . but i have one problem in when i create a new ticket i am not getting any mail and operator also is not getting any mail.

i have configured sendmail in my linux machine . please give me a your suggestion

Advance Thanks

7hills
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Sparky
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« Reply #1 on: April 12, 2010, 09:20:41 AM »
Review all sticky threads including this one's item #2...

http://forum.unitedwebcoders.com/index.php/topic,523.0.html
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Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
7hills
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« Reply #2 on: April 12, 2010, 09:30:37 AM »
Hi Sparky,

           I have gone through as you send the url to me . now i have understood . we need to purchase email notification modules . mailbox.cgi . right . how much that mailbox.cgi modules . how to configure that modules

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7hills
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Sparky
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« Reply #3 on: April 20, 2010, 05:08:13 PM »
You do not need to purchase anything for email notifications.

The optional modules for sale are only if you want to create or respond to a ticket using incoming email.

You still have some other kind of problem or setup issue.
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Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
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