[PROB] Custom Subject Line

[arvin]

Hello,

... I'm trying to edit the following line in TTXticket.pm to display 2 additional custom fields .... however I keep on getting "HASH" msgs

Code:

$subject .= " for ".$ticket->{"c9"}

... or

Do i have to write 2 additional line in order for it work ...

Example

Code:

$subject .= " for ".$ticket->{"c9"}

Code:

$subject .= " for ".$ticket->{"c7"}

Code:

$subject .= " for ".$ticket->{"c8"}

thank you in advance

[Sparky]

I would say it's an issue with the double quotation marks.

Try single quote marks around the 'c9', or try leaving them off entirely...

...but I could be wrong.

If you don't know Perl very well, then it's a bit of trial & error.

[arvin]

Thanks for the tip Sparky ....

issue has been resolved by the following code.....

Code:

  $subject .= " for ".$ticket->{"c9"}.$ticket->{"c7"}.' '.$ticket->{"c8"};

Take care