[MOD] Custom Access Key List

[arvin]

G'day,

Recently I have been playing around with TTX to see if I could add any cosmetic changes....one of these cosmetic changes had to do with Access Key list that is generated by TTX and emailed to the customers/users.

Here is the original line of code located in TTXTicket.pm under the "keyform" subroutine.

Code:

$body .= "#".$id." (".$t->{subject}.") KEY: ".$t->{key}."\n";

This code will generate the following....

#123 (Subject of request/ticket) KEY: 123456789xxxxxx

Here is my modification

Code:

$body .= "Service Request #".$id." (".$t->{subject}.") for ".$t->{"c7"}.$t->{"c8"}.$t->{"c9"}." The access key is: ".$t->{key}."\n\n";

This code will generate the following....

Service Request #123 (Subject of request/ticket) for {Custom Field#7} or {Custom Field#8} {Custom Field#9} the access key is: 123456789xxxxxx

***NOTE***

In my case ... {Custom Field#7} and {Custom Field#8} are fields used on a specific template and {Custom Field#9} is a specific field used on another template....


If anyone has any questions please feel free to ask and I will try my best to respond asap ....

Take care everyone .....

[Sparky]

Thanks Arvin-

A note for the reader, a similar version of this Mod is here...

http://forum.unitedwebcoders.com/index.php/topic,362.0.html


Fix your avatar/profile pic.