CC is adding the pipe email to the ticket

[rmanni]

We are running TTX 3.01 MySQL version on a Ubuntu 10.04.1 LTS server.

We use Zimbra for email, so we have the mail module and the pop2pipe module as piping is not easily done through Zimbra.

Whenever we submit a ticket via email, which right now is by sending to test@ourdomain.com, it adds this email to the CC list and subsequently polls the mailbox another 5 minutes later and pulls in the new ticket notification and adds it to the ticket thread.

Has anyone else run into this issue and fixed it?  Only other reference I could find on the forums was here: http://forum.unitedwebcoders.com/index.php/topic,1176.0.html and it doesnt appear to have been fixed, or updated if it was fixed.

[Alex]

Edit mailbox or mailboxpro script, look for and commend out the following line:

$ticket->{"c$n"} .= join(', ', @newlist);

[rmanni]

Thanks, that worked great.