Hi Everyone,
I've got my TTX system set up to notify my manager via email (CC List) when a new ticket comes in.
However, no emails are being received at the specified email address.
I've got the email setup on TTX to use SendMail and not SMTP.
I've tested this by changing it to a different email address and the same problem occurs.
I've not been able to test it with other email providers except the ones I have access to.
Currently set up: (email addresses are fictional to prevent spam)
CC :
manager@sistercompanydomain.co.uk,
personalemail@hotmail.co.uk,
otherpersonalemail@gmail.comEmails come through fine to the
personalemail@hotmail.co.uk account but none what so ever to the
manager@sistercompanydomain.co.uk or
otherpersonalemail@gmail.comI've checked the spam filters, spam box, etc and nothing in there.
Any ideas please anyone?
Thanks very much
MisterD
TTX Rev. 3.01.752
OS: linux
Perl: 5.008008
/usr/sbin/sendmail
DBI module version 1.609 found
DBD Drivers found:
DBM
ExampleP
File
Gofer
Pg
Proxy
Sponge
mysql 4.006
Net::SMTP module version 2.29 found
Authen::SASL module version 2.11 found
MIME::Parser module version 5.420 found
No Image::Size module found.
Time::Local module version 1.11 found
GD module version 2.35 found
Encode module version 2.12 found
Trouble Ticket Express modules available
Module Version Revision
TTXBarChart 3.01 752
TTXCFEd 3.01 752
TTXCache 3.01 752
TTXCaptcha 3.01 752
TTXCommon 3.01 752
TTXConfig 3.01 752
TTXData 3.01 752
TTXDesk 3.01 752
TTXDictionary 3.01 752
TTXFileTickets 3.01 752
TTXGrpCmd 3.01 752
TTXImage 3.01 765
TTXInventory 3.01 752
TTXLayout 3.01 752
TTXLogin 3.01 752
TTXMSSQLSetup 3.01 752
TTXMail 3.01 752
TTXMarkup 3.01 752
TTXMySQLSetup 3.01 752
TTXOpers 3.01 752
TTXOrder - -
TTXPickTime 3.01 752
TTXPreview 3.01 752
TTXPrint 3.01 752
TTXReports 3.01 752
TTXSearch 3.01 752
TTXSession 3.01 752
TTXSetup 3.01 755
TTXTickEd 3.01 752
TTXTicket 3.01 752
TTXTickets 3.01 752
TTXUpgrade 3.01 752
TTXUser 3.01 752
TTXWorkHours 3.01 657
