Help Desk Software & Beyond
May 17, 2012, 05:28:58 AM *
Welcome, Guest. Please login or register.
To post messages you need to register. We apologize for inconvenience, but this is to prevent spam.
Registration is instant (no email verification) and we do not ask for any personal information.

Login with username, password and session length
News: Welcome to Help Desk Software forum!
 
   Home   Help Search Login Register  
Help Desk Software & Beyond > Forum > Trouble Ticket Express > Modifications (Moderator: Sparky) > [REQ] Can I allow certain users to only see certain tickets?
Pages: [1]
« previous next »
  Print  
Author Topic: [REQ] Can I allow certain users to only see certain tickets?  (Read 590 times)
sstepanski
Newbie
*

Karma: 0
Posts: 16


View Profile
« on: May 12, 2011, 02:10:30 PM »
Our ticket system supports multiple organizations. I have a new admin user that only works for one organization and isn't to see tickets from other organizations. Is it possible to limit this new admin user to only one organization?

Edited by Sparky:  Title did not comply with posting guidelines.
« Last Edit: May 12, 2011, 05:49:43 PM by Sparky » Logged
Sparky
Moderator
Hero Member
*****

Karma: 83
Posts: 2,228


stop pushing all those buttons


View Profile
« Reply #1 on: May 12, 2011, 05:52:32 PM »
Quote from: sstepanski on May 12, 2011, 02:10:30 PM
Our ticket system supports multiple organizations. I have a new admin user that only works for one organization and isn't to see tickets from other organizations. Is it possible to limit this new admin user to only one organization?

Edited by Sparky:  Title did not comply with posting guidelines.

Have you looked into the optional "Groups" module?

http://www.troubleticketexpress.com/groups.html
Logged
Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1 RC3 | SMF © 2001-2006, Lewis Media Valid XHTML 1.0! Valid CSS!
Page created in 0.019 seconds with 18 queries.