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Troubleshooting/Setup
(Moderator:
Sparky
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Custom field - filter tickets per page - issue
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Topic: Custom field - filter tickets per page - issue (Read 358 times)
webcarvallo
Newbie
Karma: 1
Posts: 15
Custom field - filter tickets per page - issue
«
on:
October 27, 2011, 12:32:36 PM »
Hi folks.
I've running ttx ver 2.24.431 MySQL, with Groups & Layout optional modules. Running over Apache server.
Although I have a working ttx system for some time, I just realized I have filter problem only on custom fields.
If I enter a (text) entry to find for fields c0 or c1 or any other custom field (even if it has a dropdown filter), where I found more than 20 tickets, browser shows me for example "Tickets 1-20 out of 63", but when I press "next" it keeps showing the same 1-20 first tickets founded, does not pass to the next group (i.e. 21-40, and then 41-63). This occurs only on custom field filters, nor stock ones.
Please if anyone has had this same problem or tell me where to check any possible bug. I think that I don´t touched anything related to browser or filter before. Can you test in your own same application (ttx 2.24 MySQL) to catch if you get the same result when you filter some custom fields?
Thanks!
Andrés.
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Sparky
Moderator
Hero Member
Karma: 83
Posts: 2,228
stop pushing all those buttons
Re: Custom field - filter tickets per page - issue
«
Reply #1 on:
October 27, 2011, 12:48:03 PM »
Unless you applied a custom modification that broke TTX, it sounds like a bug.
You should report it to Alex immediately using his help desk.
Logged
Did you update the paths in ttxcfg.cgi after moving TTX to your new location?
To those seeking help.... please report back when you figure it out.
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