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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Modifications (Moderator: Sparky) > [REQ] Redirect After Response?
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Author Topic: [REQ] Redirect After Response?  (Read 1218 times)
justinharrison
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« on: February 28, 2007, 01:53:11 AM »
Is there anyway to redirect TTX back to to the tickets page after a response has been added to a ticket as apposed to the current method which after you submit a response, the response is added and you remain on the same page.

I see if you delete a ticket from the submit response window, you land up back on the tickets page... so is this possible and if so please advise how?
« Last Edit: January 18, 2008, 03:44:21 PM by sparky672 » Logged
Alex
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« Reply #1 on: February 28, 2007, 06:46:38 AM »
I would suggest implanting a redirection JavaScript code on the ticket confirmation page.
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justinharrison
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« Reply #2 on: February 28, 2007, 06:49:44 AM »
Quote from: Alex on February 28, 2007, 06:46:38 AM
I would suggest implanting a redirection JavaScript code on the ticket confirmation page.

Sorry I should have mentioned, that this is for the operators ...
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Alex
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« Reply #3 on: February 28, 2007, 06:53:04 AM »
You will need to modify script code. Please feel free using our help desk to request a quotation.
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