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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Troubleshooting/Setup (Moderator: Sparky) > Setup problem - please advise...
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Author Topic: Setup problem - please advise...  (Read 146 times)
thor270
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« on: January 24, 2012, 10:54:47 PM »
Hello I am trying to install either Help Desk Lite or Trouble Ticket Express... The second one seems everything I need BUT...

I always get server error...

By looking at the error logs I get the following errors:

...for helpdesk.cgi:
[failed to open log file /var/log/apache2/suexec.log]
[fopen: Permission denied]
[Premature end of script headers]

...and a general error:
[attempt to invoke directory as script]


Do you have any ideas how I can get any of the two scripts working on my server?


Wink
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Sparky
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stop pushing all those buttons


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« Reply #1 on: January 24, 2012, 11:21:02 PM »
This is the Trouble Ticket Express forum.
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Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
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