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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Troubleshooting/Setup (Moderator: Sparky) > Installation help!
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Author Topic: Installation help!  (Read 993 times)
spargos
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« on: May 22, 2007, 03:45:58 PM »
Hi i'm trying to setup TTX on a Windows 2003 box running Apache 2.2.4.

I've sucessfully configured Apache to process cgi scripts and it will process the setup.cgi script just fine but none of the other cgi scripts will execute. Instead I will get a:

[Tue May 22 15:29:59 2007] [error] [client 128.103.231.180] (OS 5)Access is denied.  : couldn't create child process: 720005: ttx.cgi
[Tue May 22 15:29:59 2007] [error] [client 128.103.231.180] (OS 5)Access is denied.  : couldn't spawn child process: C:/Program Files/Apache Software Foundation/Apache2.2/cgi-bin/ttx.cgi

error in the Apache logs. Any help or suggestions?

-Jeff
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