[REQ] Column width on Help Desk Screen

[Paul Nolette]

Is there any way to adjust the column widths on the Help Desk Screen? It would be nice to be able to have a set width on some columns that we find to be the most important no to wrap.

Thanks,

Paul Nolette

[Alex]

Trouble Ticket Express does not support such a feature. You will need to customize TTXDesk.pm.

[Paul Nolette]

Can you give an example of how to make the Subject field wider?

[Alex]

Yes, look for the line that reads

        $data->{TICKETLIST} .= "<td align=$align valign=top class=$cl>$val</td>\n";

and make sure it includes the html width attribute when $col eq 'subject'. Something like

if ($col eq 'subject') {
        $data->{TICKETLIST} .= "<td align=$align width=150 valign=top class=$cl>$val</td>\n";
} else {
        $data->{TICKETLIST} .= "<td align=$align valign=top class=$cl>$val</td>\n";
}

should do the trick (i did not test the above code).

[Paul Nolette]

This should get me going in the right direction.

Thanks Alex.