First, thank you for the prompt responses... it's most appreciated.
Second, I am not a coder - I only know enough to get myself in trouble.
Tho, I have been able to easily customise my templates to my satisfaction. Also, I have purchased the mail module... however, while all the other modules I purchased have become available, I see no changes in the mail settings. Don't know if I need this or not for my issue?
In looking at TTXMail.pm, I found what I suspect is the code for sending mail:
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if (!smtp()) {
return 0 if !open(MAIL, "|$mailer -t");
my $bcc = "Bcc: ".$_[0]->{bcc}."\n" if $_[0]->{bcc} ne undef;
print MAIL "To: ".$_[0]->{to}."\nFrom: ".encode($_[0]->{from}, 1)."\n".$bcc.
"Subject: ".encode($_[0]->{subject}, 0).
"\n$datetag$contenttype\n\n".
"This is a multi-part message in MIME format\n\n".
"--$txtboundary\nContent-type: text/plain; charset=\"".charset()."\"\n".
"Content-Transfer-Encoding: quoted-printable\n\n".
quoteit($msg)."\n\n";
print MAIL "\n\n--$txtboundary\nContent-type: text/html; charset=\"".charset()."\"\n".
"Content-Transfer-Encoding: base64\n\n";
print MAIL base64(htmlpage($html));
print MAIL "\n--$txtboundary--\n";
close MAIL;
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Is there any thing here that is missing, or precluding me from receiving a sender's name (the one they type in the newticket request form) from showing up in my inbox - and, can I add anything to force this to happen (perhaps something in the mail module I have purchased?)?
Thanks for your patience.
