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Trouble Ticket Express
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Modifications
(Moderator:
Sparky
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[MOD] Subject column character limit
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Topic: [MOD] Subject column character limit (Read 1151 times)
bcamelkio
Newbie
Karma: -3
Posts: 37
[MOD] Subject column character limit
«
on:
August 18, 2007, 03:40:06 PM »
Hi Alex,
Can you direct me to the spot in the code where we can increase the number of characters that displays in the subject column of the ticket list? We would like to increase the number of characters that display before the ...
Thanks
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Alex
Administrator
Hero Member
Karma: 22
Posts: 605
Re: [MOD] Subject column character limit
«
Reply #1 on:
August 20, 2007, 08:31:52 AM »
TTXDesk.pm
} elsif ($col eq 'subject') {
$align = 'left';
my $dots = '...';
$val =~ s/\b([^\s]{15,15})([^\s])*/$1.$dots/ge;
$val =~ /^(.{1,30})(.*)/;
$val = $1;
$val .= '...' if $2 ne undef;
$val =~ s/</</g;
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bcamelkio
Newbie
Karma: -3
Posts: 37
Re: [MOD] Subject column character limit
«
Reply #2 on:
August 20, 2007, 10:39:13 AM »
Perfect! Thanks
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