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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Modifications (Moderator: Sparky) > [REQ] Change of status
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Author Topic: [REQ] Change of status  (Read 1307 times)
ayecarumba
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« on: December 13, 2006, 02:39:09 PM »
Greetings,

I want to add the option for an operator to change the status of a ticket while inside a ticket to "pending"  where we have answered the question by phone and still need to leave the ticket in a pending status.

Regards,
« Last Edit: January 18, 2008, 03:48:47 PM by sparky672 » Logged
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