Every time an operator uses the Internal Checkbox on the
ticket page, it stays checked even after submitting data to the ticket.
I've found this not quite what I need as I usually want to post a regular message right after posting an internal message.
This very simple modification will give you an unchecked Internal checkbox right after using it.
In your
TTXTicket.pm module, in the ticket sub-section...
Find this and remove the part in
red. (Make sure to leave at least ONE SPACE between the quotes or the HTML will not work.)
if ($query->param('internal')) {
$data->{NEWSTATUS} .= ' checked';
}
This modification will work in any version of TTX where the code above appears.
