Serious Issue w/ mailbox.cgi Script - *solved*

[programguru]

Hello,

I have been tweaking configurations for about an hour, and I'm going nuts with this!

I cannot get the mailbox.cgi to "find" the TTX scripts to complete the pipe process.

 

Code:

pipe to |/home/w3009/public_html/cgi-bin/mailbox.cgi
    generated by info@000.com
    local delivery failed

The following text was generated during the delivery attempt:

------ pipe to |/home/w3009/public_html/cgi-bin/mailbox.cgi
       generated by info@000.com ------

Can't locate TTXConfig.pm in @INC (@INC contains: /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6/i686-linux /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /home/w3dev/public_html/cgi-bin/mailbox.cgi line 51.
BEGIN failed--compilation aborted at /home/w3dev/public_html/cgi-bin/mailbox.cgi line 51.

[Alex]

There is nothing to "tweak", just lines 22-23

use lib '/home/w3009/public_html/cgi-bin';
my $cfgdir = '/home/w3009/public_html/cgi-bin';

as per setup instructions.

[programguru]

Hi Alex,
Thanks for the prompt response.

I understand what you are saying, but I think there is something else wrong:

Here is how my system is setup:

home/w3009/public_html/helpdesk (all TTX and files are located here)

Now I've tried placing mailbox.cgi in almost every directory possible just to test it out, but I can execute .cgi scripts in any folder, so it does not matter. But I currently have it in:

home/w3009/cgi-bin (above public_html)

My current mailbox.cgi config is set to: (and I have verified these paths are correct):

Code:

use lib '/home/w3009/public_html/helpdesk';
# my $cfgdir = '.'; # '/www/cgi-bin/ttx';
my $cfgdir = '.'; # '/home/w3009/public_html/helpdesk';

My email PIPE is set up correctly also:

|/home/w3009/cgi-bin/mailbox.cgi

This is the return email message I am currently receiving with all of the above configs:

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

  pipe to |/home/w3009/cgi-bin/mailbox.cgi
    generated by test@w3009.com

The following text was generated during the delivery attempt:

------ pipe to |/home/w3009/cgi-bin/mailbox.cgi
       generated by test@w3009.com ------

Fatal error: File does not exist [config] at /home/w3009/cgi-bin/mailbox.cgi line 90.

[Sparky]

My current mailbox.cgi config is set to: (and I have verified these paths are correct):

use lib '/home/w3009/public_html/helpdesk';
# my $cfgdir = '.'; # '/www/cgi-bin/ttx';
my $cfgdir = '.'; # '/home/w3009/public_html/helpdesk';

You forgot to remove the commenting marks "#" from the "my $cfgdir" line...

my $cfgdir = '/home/w3009/public_html/helpdesk';

[programguru]

Wow! I spent all night testing. That was a simple fix. I missed that one. Working OK now. Thank you!!

[Sparky]

It has come up before.

I'm making this sticky.

Instead I incorporated this thread into a new Sticky FAQ.