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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Troubleshooting/Setup (Moderator: Sparky) > Delay adding tickets via ticketform
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Author Topic: Delay adding tickets via ticketform  (Read 1333 times)
aanraad
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« on: January 24, 2008, 09:52:40 AM »
Hi all,

system is working fine, all-tough ticket submitting is slow. Of course there could be many things causing this, it's a pretty fast dedicated server and messages are sent via sendmail.

Any suggestions?
link: www.personalgifts.nl/helpdesk

Thanks Jasper
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Sparky
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stop pushing all those buttons


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« Reply #1 on: January 24, 2008, 09:59:19 AM »
Ticket submittal depends on one last step before you get the confirmation screen.  The last step is sending out an email....

http://forum.unitedwebcoders.com/index.php/topic,402.0.html
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Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
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