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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Modifications (Moderator: Sparky) > [REQ] Edit subject line (email)
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Author Topic: [REQ] Edit subject line (email)  (Read 1571 times)
bbqttx
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« on: January 04, 2007, 02:39:14 PM »
Hello,

How do you edit the subject line for confirmation messages? Newticket.txt has the body message but not the subject line. For example, right now the Subject line is "Ticket 5, Test" I want it to say "HelpDesk Problem Ticket 5, Test".

Add "Helpdesk Problem" to the subject line of the email .

Any help is appreciated.
« Last Edit: January 18, 2008, 03:57:44 PM by sparky672 » Logged
Alex
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« Reply #1 on: January 04, 2007, 03:54:12 PM »
Please edit TTXTicket.pm, function 'usernotify', see $subject variable.
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