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Help Desk Software & Beyond
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Trouble Ticket Express
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Modifications
(Moderator:
Sparky
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[REQ] File Attachment Indicator
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Topic: [REQ] File Attachment Indicator (Read 4144 times)
ihiebert
Newbie
Karma: 0
Posts: 12
Re: [REQ] File Attachment Indicator
«
Reply #15 on:
March 31, 2010, 12:21:15 PM »
I'll try it& report back as soon as I fix another issue that just surfaced - the File attachment module is not working !
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Sparky
Moderator
Hero Member
Karma: 83
Posts: 2,228
stop pushing all those buttons
Re: [REQ] File Attachment Indicator
«
Reply #16 on:
March 31, 2010, 12:22:57 PM »
Quote from: ihiebert on March 31, 2010, 12:21:15 PM
- the File attachment module is not working !
Are you aware of the security issue that came up last week? If not, read the appropriate sticky thread in the Troubleshooting forum.
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Did you update the paths in ttxcfg.cgi after moving TTX to your new location?
To those seeking help.... please report back when you figure it out.
ihiebert
Newbie
Karma: 0
Posts: 12
Re: [REQ] File Attachment Indicator
«
Reply #17 on:
April 01, 2010, 04:43:10 PM »
Yep - we upgraded & acquired the new file attachment module, (that's when it stopped working ) I got the File module working again last night, added the file type modification lsted above, but did not work. (still uploaded any file type.
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ihiebert
Newbie
Karma: 0
Posts: 12
Re: [REQ] File Attachment Indicator
«
Reply #18 on:
April 01, 2010, 05:05:29 PM »
ok, went through it again, works now... Thanks !
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