Help Desk Software & Beyond
May 22, 2012, 12:49:46 AM *
Welcome, Guest. Please login or register.
To post messages you need to register. We apologize for inconvenience, but this is to prevent spam.
Registration is instant (no email verification) and we do not ask for any personal information.

Login with username, password and session length
News: Welcome to Help Desk Software forum!
 
   Home   Help Search Login Register  
Pages: 1 [2]
  Print  
Author Topic: [PROB] 'Customer Ticket List' - Internal Server Error (solved)  (Read 3596 times)
arvin
Sr. Member
****

Karma: 10
Posts: 400


Yeah thats right !


View Profile
« Reply #15 on: April 16, 2008, 04:51:51 PM »

Wow - Thank you Thank you Thank you Thank you Thank you Thank you Thank you

Amazing!
Logged
Sparky
Moderator
Hero Member
*****

Karma: 83
Posts: 2,228


stop pushing all those buttons


View Profile
« Reply #16 on: April 16, 2008, 05:02:29 PM »

So what happened?

Why was there a piece of Ticket Merge in that file?  Did you try to disable it for some reason?
Logged

Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
arvin
Sr. Member
****

Karma: 10
Posts: 400


Yeah thats right !


View Profile
« Reply #17 on: April 17, 2008, 09:16:11 AM »

Honestly .....

I think that piece was there from my previous attempts to fix the merge issue .... why I left it there ....no clue .... I thought I had cleaned everything ... I think I should go over everything again ...just to make sure... I plan to move these mods over to our live production site next month .... and that has a mysql db ...... I think I'm going to create a mysql db for the test enviro today to ....

just to be safe Smiley

Once again ...Thank you
Logged
Sparky
Moderator
Hero Member
*****

Karma: 83
Posts: 2,228


stop pushing all those buttons


View Profile
« Reply #18 on: April 17, 2008, 10:55:30 AM »

"I think that piece was there from my previous attempts to fix the merge issue .... why I left it there ....no clue"

We got the Merge working perfectly...  I'm confused why you removed any of it.

Not quite sure why you're testing Mods in this fashion.   Undecided

If you're keeping the Mod for the production system, why not just layer one Mod over another in the test system?  Get a Mod fully working, then add the next one...  at least that way, you'll end up with a system where you can test out all the Mods simultaneously.... then it will end up be a mirror of your production system.
« Last Edit: April 17, 2008, 10:59:26 AM by sparky672 » Logged

Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
arvin
Sr. Member
****

Karma: 10
Posts: 400


Yeah thats right !


View Profile
« Reply #19 on: April 17, 2008, 11:17:29 AM »

Quote
Get a Mod fully working, then add the next one...  at least that way, you'll end up with a system where you can test out all the Mods simultaneously.... then it will end up be a mirror of your production system

That is exactly what I'm working towards,

Quote
Not quite sure why you're testing Mods in this fashion.

my issue is that I get bored .... and then I decide to work on something else... and eventually forget where I left off ...I know I know....  Embarrassed

Logged
Pages: 1 [2]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1 RC3 | SMF © 2001-2006, Lewis Media Valid XHTML 1.0! Valid CSS!
Page created in 0.021 seconds with 18 queries.