Examples of forms and prebuilt forms

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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Troubleshooting/Setup (Moderator: Sparky) > Examples of forms and prebuilt forms

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Topic: Examples of forms and prebuilt forms (Read 1342 times)

iankearns

Newbie

Karma: 0
Posts: 2

Examples of forms and prebuilt forms

« on: January 18, 2007, 04:49:55 AM »

Hi there all,
Am very new to TTX, only installed it this morning but I was wondering if there are any prebuilt forms that can be used to get me started or do I need to put a form together from scratch?
I have looked through the installed files and the contents of the templates folder all seem to relate to the actual workings of the ticketing system and not the actual form the end user would complete to submit a ticket


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Alex

Administrator
Hero Member

Karma: 22
Posts: 605

Re: Examples of forms and prebuilt forms

« Reply #1 on: January 18, 2007, 07:50:44 AM »

look at the templates/newticket.html


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iankearns

Newbie

Karma: 0
Posts: 2

Re: Examples of forms and prebuilt forms

« Reply #2 on: January 18, 2007, 08:00:36 AM »

Hi there and thanks for the reply.

When I open that form in my browser it seems to be populated by a number of variables. Is TTX meant to pick these up or is it something that I need to configure?