[MOD] Disable Cookie for Only Certain Layout Designer Fields

[rozwellite]

I do not want to disable cookies for all the custom fields. I have two fields that are always changing and because people do not have to manually update them we are getting incorrect data. They are my Category field and Department field. Below is a sample of the HTML code I am using. If someone could please tell me either how to make the default blank or to disable the cookie for this code. Thanks.

<tr><td align="right" class="lbl">Category<font color="red">^*</font></td>
<td align="left">(%CUSTOM3%)
<input type="hidden" name="mandatory" value="xCategory">


Edit by Sparky:  Topic title

[Sparky]

You simply have to replace each macro, (%CUSTOMx%), with its corresponding HTML code.  Since the cookie is read by TTX while it constructs the code for the macros, you will be bypassing the cookie's value by NOT using the individual macro.

This thread shows an example for a pull-down list...

http://forum.unitedwebcoders.com/index.php/topic,721.0.html

[rozwellite]

I looked at the post from above and it appears that it is for setting to a default value. In my case I do not have a default value. I need it to be empty. Also I have to change the drop down options available quite often to add new values or update old values. If I did the second option in the prior post every time I made a change to the list which right now is over 30 values I would have to update it in the newticket.html. So unless I missed something I don't think that will work for me. So my question is.... Is there another way to set the option to blank?

[Sparky]

I looked at the post from above and it appears that it is for setting to a default value. In my case I do not have a default value. I need it to be empty.

Yes you do... your default value is blank.

...so you just make the first option "selected" and value is blank...

<option value="" selected></option>
<option value="item1">item 1</option>
<option value="item2">item 2</option>
<option value="item3">item 3</option>

Also I have to change the drop down options available quite often to add new values or update old values. If I did the second option in the prior post every time I made a change to the list which right now is over 30 values I would have to update it in the newticket.html.

Editing the html template is the easiest way to achieve what you've requested.

If you'd rather modify how the cookie is written, the Perl code for the cookie is contained in the subroutine preparecookie at the end of ttx.cgi

[Sparky]

ALTERNATE SOLUTION:

Verified and tested as working (version 2.24).

To disable the saving of a particular field in the cookie...

In ttx.cgi around line #714 in the preparecookie subroutine...

Find this...

next if $value eq undef;

Replace with this...

next if (($value eq undef) || ($name eq "newticket_xCategory"));

Where newticket is the name of the form, usually "newticket"...

and Category is the name of the custom field whose value you do NOT want saved in the cookie.

Separate those with an underscore and precede the custom field name with a lower-case "x".

[rozwellite]

I have two custom fields that I need to disable the cookies for. I used the following code and it seems to be working. Thank you so much that makes my life a lot easier.

Code:

next if (($value eq undef) || ($name eq "newticket_xCategory") || ($name eq "newticket_xCc:"));

Again thank you for finding this solution.

[Sparky]

Your code looks fine.

You're welcome.