To setup alternate Data Directory please enter absolute filesystem pathname of the directory. The directory must exist and be writeable to Trouble Ticket Express scripts (set access rights to 777 on Unix). Please be advised that filesystem pathname is not an URL, that is 
/home/www.mysite.com/htdocs/datadir is a filesystem path, while
/datadir and http://www.mysite.com/datadir - are URLsI must be really stupid because no matter what I enter I get a file not found my server is called xxxzzz
My webserver is
http://xxxzzz.office.somewhere.org and I created a directory called /var/helpdesk chmod 777 on a fedora 5 box what is 'an absolute filesystem pathname?? I can see the directory from network neighborhood but how do I enter it? I'm a Novell person so really confused here
