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Help Desk Software & Beyond > Forum > Trouble Ticket Express > Troubleshooting/Setup (Moderator: Sparky) > Trouble Setting up
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Author Topic: Trouble Setting up  (Read 1146 times)
carlos_r
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« on: January 26, 2007, 03:00:41 PM »
Hi,

I am having trouble running the setup.cgi script on my first time installation. I have a windows server 2003 and I have created the web site for accessing the tickets and copied all files to the site directory. Now, from a browser window everytime I try to load the setup.cgi it returns the following error :

%1 is not a valid win32 application

that's it, a blank page with just that error message. any help would be appreciated. Thank you.
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Alex
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« Reply #1 on: January 27, 2007, 01:55:28 AM »
Your IIS web server is not configured to run CGI/Perl scripts. Google for "iis cgi perl" for server setup instructions.
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