Need help with Trouble Ticket setup

Help Desk Software & Beyond

May 23, 2012, 06:22:24 AM

Welcome, Guest. Please login or register.

To post messages you need to register. We apologize for inconvenience, but this is to prevent spam.
Registration is instant (no email verification) and we do not ask for any personal information.

News: Welcome to Help Desk Software forum!

Home

Help

Help Desk Software & Beyond > Forum > Trouble Ticket Express > Troubleshooting/Setup (Moderator: Sparky) > Need help with Trouble Ticket setup

Pages: [1]

« previous next »

Author

Topic: Need help with Trouble Ticket setup (Read 2470 times)

Emerson

Newbie

Karma: 0
Posts: 1

Need help with Trouble Ticket setup

« on: December 02, 2006, 09:44:52 AM »

I am using Windows 2003 Web Server. I downloaded Trouble Ticket Express file, unzipped the file and saved the contents to the folder c:\Inetpub\wwwroot. I then followed the link on the site to download ActivePerl 5.8.8 I then installed Perl on my web server. I cannot open setup.cgi in my browser. Can anyone help?

Cheers,


	Logged

Alex

Administrator
Hero Member

Karma: 22
Posts: 605

Re: Need help with Trouble Ticket setup

« Reply #1 on: December 03, 2006, 05:02:28 AM »

How exactly you can not open the setup.cgi in your browser? Page not found? Seen source code? Internal server error? Anything else?


	Logged

Follow me on:

rkellogg

Newbie

Karma: 0
Posts: 1

Re: Need help with Trouble Ticket setup

« Reply #2 on: December 06, 2006, 09:59:05 AM »

I am having the same problem. I have downloaded the file and uploaded it to my web server in a sub folder called ttx222. I tried to browse to the setup.cgi in that folder and I got The page cannot be found error. I am running active perl 5.6.1 on my web server.

Thanks in advance for your help.

rkellogg