BUG FIX - Require Group on Submission

[lebowski]

Hi...In my ticket submission I have a small problem.  Using the groups module I have several groups which specify which building the problem is in (building 1, building 2, etc).  A group is required in order to submit the ticket however if the user does not select one of the buildings from the list and leaves the selector set to -please select- the ticket goes through.  When this happens you can't see the ticket anywhere.  The only way to get back to the ticket is to use the email link.  This is a real problem.  If I set a default group then for sure all of the users will submit to that group instead of the correct group.  Is there a way to make it so if the user did not select a group that it will error back like the email field does?

Thanks.

[Sparky]

Please read the posting guidelines sticky thread.  What version are you using, etc.

In my sample setup with the optional Groups module enabled, this field is required and I do get an error if I leave it on "please select".

Have you installed any modifications?

[lebowski]

I'm using TTX 3.0...I have made some minor mods but nothing that had to do with groups. 

[Sparky]

I tried it in version 2.24 and it works properly.

However the official TTX 3.0 Demo site demonstrates the problem exactly as you describe....

http://www.troubleticketexpress.com/demo/ttx.cgi?cmd=newticket

Send Alex a ticket at his Helpdesk. 

[Alex]

The Trouble Ticket Express package was updated to include the patch. The files to be replaced are

TTXMarkup.pm
TTXTicket.pm

No need to reset templates, just replace the two files.

[lebowski]

Thanks Alex.  This fixed the problem. 

Tom