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Author Topic: [REQ] Ticket shows name of who they are transferred to  (Read 1940 times)

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« on: January 29, 2011, 10:50:06 PM »

G'day all,

I have a need for the name of the person who a ticket is transferred to, to be placed in the text of the ticket (and therefore be emailed to all who receive email updates etc)

for example, if I was to Transfer ticket 12345 to John, then the ticket would have an entry in it that says;

Ticket Transferred to John

and as I said above and email be sent out advising of such.

The whole idea is to show a chain of custody so to speak...

Can anyone help with a mod that would achieve this?


« Last Edit: January 30, 2011, 06:52:44 AM by Derwood » Logged
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