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Author Topic: [REQ] create tickets only allowed for specific operators ?  (Read 2198 times)

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« on: April 18, 2007, 02:25:51 PM »

i tried to change the ttx.cgi script so that only operators can create new tickets.
newticket  => { action => 'TTXTicket::newticket',  access => 1 },

Everything works, when i click on the "contact us" link i get the following information
"This command is available to operator only. Please login." so far so good.

My question is: Is it possible that only a specific operators are able to create tickets?
e.g. oper1 and oper2 are allowed to create tickets, oper3 and oper4 not.
« Last Edit: January 18, 2008, 03:37:39 PM by sparky672 » Logged
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« Reply #1 on: April 18, 2007, 02:32:41 PM »

Yes, this is possible, but unfortunately there is no simple "replace 0 by 1" solution. Please feel free contacting our help desk for custom programming requests.


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