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Author Topic: [INFO] Modifications Index  (Read 11398 times)
Sparky
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« on: June 17, 2008, 01:45:39 AM »

Most of my modifications have not yet been tested in TTX 3.0... use at your own risk, always do a back-up, and let me know if they work for you in 3.0.

1.  Customer Ticket List by Sparky

2.  Ticket Merge by Sparky

3.  Extended Ticket Message Editor by Sparky

4.  Message Cc: by Sparky

5.  Ticket Status HOLD (how to add another status code and status codes explained in depth) by Sparky

6.  Date Format Enhancement by Sparky

7.  Insert Custom Pages by Sparky

8.  Quote Text Function for BB Code Editor by Sparky

9.  Add More BB Code Items by Sparky

10.  Operator Notify email Subject Line by Sparky

11.  Four Preview Window Enhancements by Sparky

12.  Responder Name Enhancement by Sparky

13.  Reset to Default Status & Ticket Browser Listing by Sparky

14.  'Operator Notification Messages' Return/Reply-to Address from Customer by Sparky

15.  Auto-refresh Enhancement by Sparky

16.  "Logged in as Customer" Message by Sparky

17.  Internal Checkbox Enhancement by Sparky

18.  PDF Output of Ticket Contents by Sam

19.  Access Key List in email Enhancement by Sam

20.  Stopping the Form Autofill by Alex

21.  Reverse Order of Ticket Messages by Alex

22.  Increase Size of Attachments by Alex

23.  Adding Custom Fields (Layout Designer) to email Templates by Sparky

24.  Replace a Pull-down (or any field type) with a Hidden Default Value by Sparky

25.  Disable Cookie for Only Certain Layout Designer Fields by Sparky

26.  Remove Custom Field (Layout Designer) Values from First Ticket Message by Sparky

27.  Tweaking the Operation of the "Search by Subject" Filter by Sparky

28.  Printer-Friendly Version of Ticket Page by Alex

29.  Allowing Multiple Languages by using Styles Feature with Three Modifications by Sparky

30.  Customer Ticket List for Operators by Sparky

31.  Make "Problem" Field Mandatory by Sparky

32.  Increase Message Size & Ticket Size Limitations by Alex & Sparky

33.  User Notification messages FROM: Operator email Address rather than Admin email Address by Sparky

34.  Use Active Directory Login rather than Users.cgi file by bbell

35.  Total Control Over Sort Order of Custom Field Data in Ticket by pnolette

36.  Customer Message Re-opens Closed Ticket instead of Creating New Ticket by Sparky

37.  Operator Performance by Department Report by Arvin

38.  Number of Open Tickets per Email Address allowed by Mail Module by Sparky

39.  Blacklist email addresses for User Notify by Pnolette

40.  Integration Method - Dynamically insert HTML templates into TTX templates (SSI) by Sparky

41.  Stop email notifications to certain Groups by Pnolette

42.  Display the Total Size of All File Attachments on each Ticket by Sparky

43.  Adding "On Hold" Tickets to "Not Solved" Filter (only applicable to TTX 3.0) by Sparky

44.  Showing Assigned Operator's Name on Tickets in Customer View by lincseli & Sparky

45.  Change the order of how columns appear within Ticket Browser by Hidden Feature

46.  File Attachment Deletion (TTX 3.01) by bjray


There are many other useful modifications outlined in this forum... some too specialized to list here.

Please try the forum search page before posting your own request.
« Last Edit: August 09, 2011, 03:36:35 PM by Sparky » Logged

Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
Sparky
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stop pushing all those buttons


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« Reply #1 on: June 18, 2008, 12:00:25 AM »

bump   Cheesy
Logged

Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
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