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Author Topic: MOVING TTX - Issues & FAQ  (Read 9092 times)
Sparky
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« on: January 12, 2009, 10:26:14 AM »

This is geared towards "Apache" and other Unix/Linux servers with discussion of permissions.  If you're a Windows expert, please respond to me via PM for any additions to this thread.

Make sure you update all URLs in your ttxcfg.cgi file for the new server location.

Everything except the GIF & JPG files get uploaded in ASCII/Text FTP mode.  (Binary FTP mode will render all files inoperable).

KEY:
Your data from old installation
Can be replaced at any time with updated TTX version - just make sure all are from the same version for compatibility
Can be left out... TTX will recreate when needed

These Files & Folders are 777 Permissions

/ticketid.txt - your last used ticket number
/tickets.cgi - your ticket database
/ttxcfg.cgi - your configuration
/users.cgi - your operators

/backup - automatic backups
/templates - your HTML templates
/tickets - your tickets are inside here

/sid  (may have to recreate empty directory)

These files are 755 permissions

/CSV.pm
/dict.csv
/key.cgi
/mssqlsetup.cgi
/setup.cgi
/sqlsetup.cgi
/sqlupgrade.cgi
/sqlupgrade222.cgi
/ttx.cgi
/TTXBarChart.pm
/TTXCache.pm
/TTXCaptcha.pm
/TTXCommon.pm
/TTXConfig.pm
/TTXData.pm
/TTXDesk.pm
/TTXDictionary.pm
/TTXFileTickets.pm
/TTXGrpCmd.pm
/TTXInventory.pm
/TTXLogin.pm
/TTXMail.pm
/TTXMarkup.pm
/TTXMSSQLSetup.pm
/TTXMySQLSetup.pm
/TTXOpers.pm
/TTXOrder.pm
/TTXPickTime.pm
/TTXPreview.pm
/TTXReports.pm
/TTXSearch.pm
/TTXSession.pm
/TTXSetup.pm
/TTXTickEd.pm
/TTXTicket.pm
/TTXTickets.pm
/TTXUpgrade.pm
/TTXUser.pm


These are 666 permission

/ttxlog.txt
/lockidb.ttx


These are 644 permission

/lockdb.ttx
/dot.gif
« Last Edit: January 12, 2009, 10:32:06 AM by Sparky » Logged

Did you update the paths in ttxcfg.cgi after moving TTX to your new location?   Undecided
To those seeking help.... please report back when you figure it out.  Cheesy
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